Shipping Policy

Last updated: September 21, 2026

Where we ship

We currently ship to addresses in the United States.

Shipping cost

Shipping is free on every order within the US.

Delivery times

• Processing: orders are usually processed within 1-2 business days.
• Delivery: orders usually arrive within 4-6 business days after they ship.

These times are estimates. Carrier delays, holidays or severe weather can occasionally add a few days.

Order tracking

As soon as your order ships, we'll email you a tracking number so you can follow your package. If you haven't received it within 3 business days of placing your order, please check your spam folder or contact us.

Lost, late or damaged packages

If your package arrives damaged or never arrives, email us within 30 days and we'll refund you in full. See our Refund Policy for details.

Wrong address

Please double-check your shipping address at checkout. If you notice a mistake, email us right away. We can update it only if the order hasn't shipped yet.

Contact

Email hello@ulmena.com with your order number and we'll help.